Mercedes-Benz EQA Book Now

Locking / Unlocking

With the KEYLESS-GO Comfort package, you can unlock the EQA simply by having the key with you. The vehicle can be unlocked and locked by touching the door handle sensors (positioned on the outside of the door handle) whilst in possession of the keyfob. Alternatively, use the buttons on keyfob to lock/unlock.

Starting The EQA

Place the keyfob in the center console (within the cup holders), depress the brake and press the START/STOP button located to the left of the steering wheel once. ‘READY’ is displayed on the instrument display.

Getting Going

The gear selector stalk is located behind the right-hand side of the steering wheel. Push the stalk up for reverse and down for drive. For park, press the button on the end of the gear stalk.

Driving The EQA

When you need to slow or stop the EQA, the brakes are automatically applied when your foot is removed from the accelerator in a process called regenerative braking. This is where the motor converts part of the kinetic energy of the vehicle into electric energy, which is then stored in the high voltage battery pack.

Most drivers adjust to the feel of these driving aspects after just a few miles, but you can adjust the driving modes to according to your preferences by using the recuperation padels on either side of the steering wheel. Press + to increase, and – to decrease the levels to your comfort.

Turning The Vehicle Off

Once you have brought the car to a stop, keep your foot on the brake pedal with all doors closed. Press P on the gear stalk to apply the parking brake, then press the START/STOP button once. 'Goodbye' is shown on the interactive display, allowing you to exit as normal. Don’t forget to put the vehicle in park before you exit!

Connecting Your Phone

Before using your phone with the EQA, you must pair it. Access the Bluetooth controls on the multimedia system by selecting Settings - System - Bluetooth. Switch Bluetooth ON. Alternatively, select PHONE on the main menu, and follow the on screen instructions.

Charging Your Phone

The front of the console has a non-slip phone tray which provides wireless charging . There is also 1 USB-C port located in the tray, and a further two USB-C ports located within the center compartment, and under the rear A/C vent.

Accessing Storage

You can open the boot by lightly pressing the top section of the Mercedes symbol on the rear of the vehicle. This will swivel upwards to unlock and the boot will auto-open. When carrying the smart key, you can also use the HANDS-FREE ACCESS. To open the boot with HANDS-FREE, perform a kicking action in the detection area (at least 10cm below the centre of the bumper) to open and close the boot.

Accessing Climate Controls

By default, climate control is set to Auto, which maintains optimum comfort in all but the most severe weather conditions by utilising the onboard sensors. For your convienience, all climate controls have manual buttons below the centre air vents. Simply push up or down on the buttons to your preference.

Using The Sat Nav

Launch Navigation by touching the Navigation icon on the infotainment main menu. Navigation information is displayed on the entire center screen providing you with a large, interactive map and clear directions easily viewable from the driver seat. Click on the magnifier button to launch one-box search bar to enter the address. You can also use Voice Commands to help you search hands-free. The EQA is also equipped with Augmented Reality Navigation, which employs a suite of sensors and cameras to create a view of the road on your central touchscreen display and overlay the images with vital navigation information. This can be turned on and off by pressing the CAMERA Icon on the Navigation screen.

Voice Commands

The EQA is equipped with Mercedes-Benz LINGUATRONIC, allowing a full range of Voice Commands to be used to operate a lot of the vehicles core functions. This can be activated by pressing the Voice Control rocker button on the right steering wheel controls, or by saying ‘Hey Mercedes’, then reeling off your command.

More examples can be found in the Mercedes-Benz owners manual:

Voice Commands

Adjusting The Side-View Mirrors

The exterior rearview mirror glass adjustment switch is located on the instrument panel on the driver's door. Rotate the round knob in the middle to select left ( L ) or right ( R ) mirror. Then move the knob in the desired direction to adjust the angle of the exterior mirror glass.

Adjusting The Seats

The front seats can be adjusted electronically using the three available buttons on the front driver and passenger door. If needed, the back seats can fold down completely.

Adjusting The Steering Wheel

The steering wheel can be adjusted by releasing the locking lever found to the left, under side of the steering wheel. Once released, hold the steering wheel with both hands and tilt it up or down into the most comfortable driving position. You can also push or pull the steering wheel towards or away frm the body. Once a comfortable driving position has been selected, pull the locking lever fully to lock the steering wheel into its new position.

Adjusting The Rear-View Mirror

Adjust the body of the interior rearview mirror to achieve the best possible view. The anti-glare function of the interior rearview mirror helps reduce glare from the headlamps of following vehicles at night.

Adjusting The Child Lock

The rear doors have child locks fitted in order to prevent children from accidentally opening the doors. Pushing the lever inside the door closure in the direction shown by the arrow turns the child lock on. Pushing it in the opposite direction turns the child lock off.

Adjusting The Vehicle Lights

When the vehicle is powered on, the AUTO lighting system is turned on by default, which will automatically switch the side lamps/switch illumination on and off according to the intensity of current ambient light. You can also adjust the lighting using the master light switch, found to the rear left-hand side of the steering wheel.